About This Report

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This report constitutes our sixth biennial Sustainability Report, covering our sustainability performance for calendar years 2019 and 2020. We prepared this report in accordance with the Global Reporting Initiative (GRI) Standards: Core option. In this report, we also disclose several standards from the Sustainability Accounting Standards Board (SASB) and the Edison Electric Institute (EEI). In addition, we reference the Task Force on Climate-related Financial Disclosures (TCFD) recommendations, providing information and data related to our approach to managing climate risk across the enterprise. We also take into consideration the United Nations Sustainable Development Goals (UNSDGs) and we submit responses to the S&P Global Corporate Sustainability Assessment (CSA) and CDP Climate Change annually. Please see our content indices for specific references to each framework.

Preparing this report provides a valuable opportunity to assess and improve upon our environmental, social and governance (ESG) progress and performance. We welcome your feedback on this report. Please contact our Senior Vice President of Communications and External Affairs, Maureen Duffy, at Maureen.Duffy@amwater.com with questions or feedback.

Our 2017–2018 Sustainability Report, published in September 2019, is available here.