ESG Content Indices

GRI Standards: General Disclosures

GRI Standard Disclosure Number Disclosure Title Page Number
Organizational Profile
GRI 102 102-1 Name of the organization
American Water Works Company, Inc.
GRI 102 102-2 Activities, brands, products, and services 9-10
About American Water, Our Company
GRI 102 102-3 Location of headquarters
Camden, New Jersey
GRI 102 102-4 Location of operations 9-10
About American Water, Our Company
GRI 102 102-5 Ownership and legal form
American Water is a publicly held corporation incorporated in the state of Delaware. Our shares trade on the New York Stock Exchange (AWK).
GRI 102 102-6 Markets served 9-10
About American Water, Our Company
GRI 102 102-7 Scale of the organization 9-10
About American Water, Our Company

GRI Standards: Topic-Specific Disclosures

GRI Standard Disclosure Number Disclosure Title Page Number
Economic
Water Infrastructure
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 69
Water Infrastructure, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 70-73
About American Water, Our Company
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 73
Water Infrastructure, Our Performance
Metric Average age of pipes (Years)
As of December 31, 2018, the average age of pipes was 45 years. (Based on our records of install dates for 85% of our mains and pipes. Approximately 9% of pipes and mains were installed prior to 1940.)
SASB IF-WU-140a.1 Water main replacement rate
Accounting Metric 2015 2016 2017 2018 2019 (Est.)
Water Main Replacement Rate (Percent) 0.82 0.77 0.60 0.59 .82
Water Main Replacement Rate (Years) 122 130 167 169 122
SASB IF-WU-450a.3 Number of unplanned service disruptions
Accounting Metric 2015 2016 2017 2018
Number of Unplanned Service Disruptions (Main Breaks per Mile) 0.29 0.27 0.26 0.27
Climate Variability
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 74
Climate Variability, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 74-76
Climate Variability, Our Approach
GRI Standard Disclosure Number Disclosure Title Page Number
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 77
Climate Variability, Our Performance
GRI 201 201-2 Financial implications and other risks and opportunities due to climate change
See CDP Response (Sections C2 Risks & Opportunities)
GRI 201 SASB IF-WU-450a.1 Wastewater Treatment Capacity Located in 100-Year Flood Zones 77
Climate Variability, Our Performance
Water Supply Resilience
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 78
Water Supply Resilience, Our Approach
GRI 103: Management Approach 2016 103-2 Management approach and its components 78-82
Water Supply Resilience, Our Performance
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 82
Water Supply Resilience, Our Performance
EEI 8.2 Total Water Withdrawal from All Areas 82
Water Supply Resilience, Our Performance
EEI 8.2 Surface Water Withdrawal 82
Water Supply Resilience, Our Performance
EEI 8.2 Groundwater Withdrawal 82
Water Supply Resilience, Our Performance
EEI 8.2 Third-Party Water 82
Water Supply Resilience, Our Performance
Percentage of Water Sourced from Water Stressed Regions 82
Water Supply Resilience, Our Performance
GRI Standard Disclosure Number Disclosure Title Page Number
Water Use & Efficiency
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 85
Water Use & Efficiency, Why It Matters
GRI 103: Management Approach 2016 103-2 85–90
Water Use & Efficiency, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 90
Water Use & Efficiency, Our Performance
SASB IF-WU-420a.2 Customer water savings from efficiency measures 89
Water Use & Efficiency, Residential Customer Water Savings
SASB IF-WU-140a.2 Volume of non-revenue real water losses 90
Water Use & Efficiency, Non-Revenue Real Water Losses
SASB IF-WU-420a.1 Percentage of Water Utility Revenues from Rate Structures that are Designed to Promote Conservation and Revenue Resilience 90
Water Use & Efficiency, Revenues from Rate Structures Promoting Conservation
Environmental
Energy
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 92
Energy & Emissions, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 92–95
Energy & Emissions, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 95
Energy & Emissions, Our Performance
GRI Standard Disclosure Number Disclosure Title Page Number
GRI 302 302-1 Energy Consumption within the organization
Total Fuel Consumption from Nonrenewable Sources Unit 2016 2017 2018
Joules (Millions) 954,540,000 1,021,489,200 1,128,560,400
MWh 266,305 284,908 313,489
CO2e (Metric Tons) 56,664 60,340 65,908
Total Fuel Consumption from Renewable Sources Joules
Renewable Energy Consumption Joules (Millions) 11,012,400 11,714,400 12,384,000
MWh 4,493 4,493 3,440
CO2e (Metric Tons) 1554 1554 1189
Electricity Consumption Joules 3,656,592,000 3,686,382,000 3,766,680,000
MWh 1,015,720 1,023,995 1,046,300
CO2e (Metric Tons) 575,112 528,945 541,263
Heating Consumption Joules
Cooling Consumption Joules
Steam Consumption Joules
Electricity Sold Joules
Heating Sold Joules
Cooling Sold Joules
Steam Sold Joules
Total Energy Consumption
(Total Energy Consumption = Non-renewable
fuel consumed + renewable energy consumed
+ Electricity, heating, cooling and steam
purchased for consumption + self-generated
electricity, heating, cooling and steam, which
are not consumed – electricity, heating cooling
and steam sold)		 Joules (Millions) 4,622,144,400 4,719,585,600 4,907,624,400
MWh 1,286,518 1,313,396 1,363,229
CO2e (Metric Tons) 633,330 590,839 608,360
Total Renewable Energy Generated Joules (Millions) 11,012,400 11,714,400 12,384,000
MWh 3,059 MWh 3,254 MWh 3,440 MWh
CO2e (Avoided Metric Tons) 1,057 1,125 1,189
Standards, Methodologies, Assumptions and/or Calculation Tools Used Engie: Energy Management Company/Carbon Management System Total energy consumption is per GRI definition instructions.
Source of the Conversion Factors Used Engie: Energy Management Company/Carbon Management System
GRI 302 302-3 Energy Intensity 95
Energy Intensity 2016 2017 2018
Energy Intensity Ratio (MWh/Total Billed Water Sale) 2.9 2.9 3.0
Numerator (MWh) 1,010,475 1,012,020 1,044,284
Denominator (Mgal) 346,231 347,312 344,482
Types of Energy Included (Fuel, Electricity, Heating, Cooling, Steam or All) All All All
Whether the ratio uses energy consumption within the organization, outside of it, or both Within the organization. We divided energy utilized (MWh) by Total billed water sales (Mgal). Source: 2018 Form 10-K
GRI Standard Disclosure Number Disclosure Title Page Number
EEI 1.5.4 Owned Nameplate Generation Capacity at end of year (MW): Solar 95
Energy & Emissions, Renewables
EEI 2.5.4 Net Generation for the data year (MWh): Solar 95
Energy & Emissions, Renewables
Emissions
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 92
Energy & Emissions, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 92–95
Energy & Emissions, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach95 95
Energy & Emissions, Our Performance
GRI 305 305-1 Direct (Scope 1) GHG Emissions 95
Unit 2016 2017 2018
Gross Direct (Scope 1) GHG Emissions CO2e (Metric Tons) 57,902 61,577 67,146
Carbon Dioxide (CO2) CO2e (Metric Tons)

57,842

61,507 67,070
Methane (CH4) CO2e (Metric Tons) 46 50 58
Nitrous Oxide (N2O) CO2e (Metric Tons) 14 20 18
Refrigerants (Leakage of A/C Refrigerant—Vehicles and A/C) CO2e (Metric Tons) 1,212 1,212
Biogenic CO2 Emissions CO2e (Metric Tons)
Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source EPA: Center for Corporate Climate Leadership
Engie: Energy Management Company/Carbon Management System
Consolidation approach for emissions; whether equity share, financial control, or operational control. Financial and operational control
Standards, methodologies, assumptions and/or calculation tools used Engie: Energy Management System/Carbon Management System EPA: Greenhouse Gas Equivalencies Calculator
GRI Standard Disclosure Number Disclosure Title Page Number
GRI 305 305-2 Energy indirect (Scope 2) GHG Emissions 95
Unit 2016 2017 2018
Gross Location-based Energy Indirect (Scope 2) GHG Emissions CO2e (Metric Tons) 575,112 528,945 541,263
Carbon Dioxide (CO2) CO2e (Metric Tons) 571,049 525,802 538,026
Methane (CH4) CO2e (Metric Tons) 1,286 785 809
Nitrous Oxide (N2O) CO2e (Metric Tons) 2,777 2,358 2,428
Source of the emission factors and the global warming potential (GWP) rates used, or a reference to the GWP source EPA: Center for Corporate Climate Leadership Engie: Energy Management Company/Carbon Management System
Consolidation approach for emissions; whether equity share, financial control, or operational control Financial and operational control
Standards, methodologies, assumptions and/or calculation tools used EPA: Greenhouse Gas Equivalencies Calculator Engie: Energy Management System/Carbon Management System
Social
Employment
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 40
Talent Attraction, Engagement & Retention, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 40-48
Talent Attraction, Engagement & Retention, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 49
Talent Attraction, Engagement & Retention, Our Performance
GRI Standard Disclosure Number Disclosure Title Page Number
GRI 401 401-1 New employee hires and employee turnover 41, 51
2015 2016 2017 2018
Employee Hires # Rate # Rate # Rate # Rate
Total 657 10% 714 10.9% 700 10.7% 1260 18.4%
By Age Group
Under 30 137 20.9% 180 25.2% 218 31.1% 404 32.1%
30–50 384 58.4% 366 51.3% 373 53.3% 635 50.4%
Over 50 136 20.7% 168 23.5% 109 15.6% 221 17.5%
By Gender
Male 454 69.1% 477 66.8% 487 69.6% 767 60.9%
Female 203 30.9% 237 33.2% 213 30.4% 493 39.1%
By Region
California-Hawaii 28 4.3% 29 4.1% 41 5.9% 30 2.4%
Midwest 112 17.0% 102 14.3% 168 24.0% 165 13.1%
Mid-Atlantic 60 9.1% 124 17.4% 93 13.3% 153 12.1%
Eastern 110 16.7% 79 11.1% 84 12.0% 120 9.5%
Southeast 26 4.0% 20 2.8% 21 3.0% 36 2.9%
Corporate 171 26.0% 150 21.0% 188 26.9% 302 24.0%
Contract Services 52 7.9% 88 12.3% 52 7.4% 32 2.5%
Military Services 43 6.5% 41 5.7% 40 5.7% 62 4.9%
Homeowner Services 55 8.4% 81 11.3% 13 1.9% 360 28.6%
Employee Turnover # Rate # Rate # Rate # Rate
Total 645 9.9% 671 10.5% 737 10.9% 957 13.9%
By Age Group
Under 30 102 15.8% 91 13.6% 134 18.2% 206 21.5%
30–50 230 35.7% 266 39.6% 268 36.4% 358 37.4%
Over 50 313 48.5% 314 46.8% 335 45.4% 393 41.1%
By Gender
Male 426 66.0% 457 68.1% 501 68% 632 66%
Female 219

34.0%

 214 31.9% 236 32% 325 34%
By Region
California-Hawaii 29 4.5% 31 4.6% 32 4.3% 23 2.4%
Midwest 127 19.6% 118 17.6% 134 18.2% 133 13.9%
Mid-Atlantic 78 12.0% 85 12.7% 104 14.1% 130 13.6%
Eastern 75 11.6% 90 13.4% 86 11.7% 93 9.7%
Southeast 18 2.8% 21 3.1% 19 2.6% 23 2.4%
Corporate 211 32.5% 172 25.6% 203 27.5% 297 31.1%
Contract Services 45 7.6% 100 14.9% 73 9.9% 138 14.4%
Military Services 39 6.0% 33 4.9% 39 5.3% 49 5.1%
Homeowner Services 23 3.5% 21 3.1% 47 6.4% 70 7.3%
GRI Standard Disclosure Number Disclosure Title Page Number
GRI 401 401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees 42
Talent Attraction, Engagement & Retention, Compensation & Benefits
Reporting Practices
GRI 403: Management Approach 2018 103-1 Explanation of the material topic and its Boundaries 31
Occupational Health & Safety, Why It Matters
GRI 403: Management Approach 2018 103-2 Management approach and its components 31-38
Occupational Health & Safety, Our Approach
GRI 403: Management Approach 2018 103-3 Evaluation of management approach 39
Occupational Health & Safety, Our Performance
GRI 403: Management Approach 2018 403-1 Occupational health and safety management system 33
Occupational Health & Safety, Occupational Health & Safety Management System
GRI 403: Management Approach 2018 403-2 Hazard identification, risk assessment, and incident investigation 33-34
Occupational Health & Safety, Incident Investigation
GRI 403: Management Approach 2018 403-3 Occupational health services 35
Occupational Health & Safety, Occupational Health Services
GRI 403: Management Approach 2018 403-4 Worker participation, consultation, and communication on occupational health and safety 36-37
Occupational Health & Safety, Communication
GRI 403: Management Approach 2018 403-5 Worker training on occupational health and safety 36
Occupational Health & Safety, Occupational Health & Safety Training
GRI 403: Management Approach 2018 403-6 Promotion of worker health 35
Occupational Health & Safety, Occupational Health Services
GRI 403: Management Approach 2018 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships 14
Occupational Health & Safety, Our Performance
GRI Standard Disclosure Number Disclosure Title Page Number
GRI 403 403-9 Work-related injuries 39
2015 2016 2017 2018
Employees # Rate # Rate # Rate # Rate
Employee Fatalities 0 0 0 0 0 0 0 0
High-Consequence Work-Related Injuries (Excluding Fatalities): Employees 63 5.26 58 4.71 47 3.93 40 3.10
Recordable Work-Related Injuries (Including Fatalities): Employees 190 3.17 151 2.45 109 1.82 106 1.63
Days Away, Restricted and Transfer (DART) Rate 2.19 1.85 1.39 1.13
Main Types of Work-Related Injury: Employees Strain/Sprain Strain/Sprain Strain/Sprain Strain/Sprain
Total Number of Hours Worked: Employees 11,984,800 12,317,568 11,951,970 12,919,717
Non-Employee Workers # Rate # Rate # Rate # Rate
Non-Employee Worker Fatalities 0 0 0 0 0 0 0 0
High-Consequence Work-Related Injuries (Excluding Fatalities): Non-Employee Workers 11 1.68
Recordable Work-Related Injuries (Including Fatalities): Non-Employee Workers 25 0.62
Main Types of Work-Related Injury: Non-Employee Workers American Water does not currently track this information.
Total Number of Hours Worked: Non-Employee Workers 8,043,230
Any Actions Taken or Underway to Eliminate Other Work-Related Hazards and Minimize Risks Using the Hierarchy of Controls Contractor Pre-Qualification
Whether the Rates Have Been Calculated Based on 200,000 or 1,000,000 Hours Worked American water calculates ORIR based on 200,000 hours and LTIFR based on 1,000,000 hours.
Any Workers Excluded From This Disclosure (And Why) 0 0 0 0
Standards, Methodologies and Assumptions Used to Compile Data All data has been compiled in accordance with OSHA ORIR/LTIFR formulas.
GRI 403 403-10 Work-related ill health
2015 2016 2017 2018
Fatalities as a Result of Work-Related Ill Health: Employees 0 0 0 0
Cases of Work-Related Ill Health: Employees 1 0 1 0
Main Types of Work-Related Ill Health: Employees Contact Dermatitis None Contact Dermatitis None
Fatalities as a Result of Work-Related Ill Health: Non-Employee Workers 0 0 0 0
Injuries/Illnesses by type American Water does not currently track this information.
Work-Related Hazards That Pose a Risk of Ill Health, Including: i. How These Hazards Have Been Determined; ii. Which of These Hazards Have Caused or Contributed to Cases of Ill Health During the Reporting Period; iii. Actions Taken or Underway to Eliminate These Hazards and Minimize Risks Using the Hierarchy of Controls To identify and prevent safety risks, we conduct injury analysis, trends and preventative or corrective actions processes. For example, our analysis identified contact dermatitis (poison ivy) as our most likely exposure. Therefore, we focus on education and recognition of poisonous plants and contact prevention. Additionally, we partner with Travelers to conduct IH testing, ergonomic training and evaluations and more to address work-related health hazards.
Any Workers Excluded From This Disclosure (And Why) No workers have been excluded from this disclosure.
Standards, Methodologies and Assumptions Used to Compile Data All data has been compiled in accordance with OSHA ORIR/DART/LTIFR formulas.
GRI Standard Disclosure Number Disclosure Title Page Number
Training & Education
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 40
Talent Attraction, Engagement & Retention, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 40-48
Talent Attraction, Engagement & Retention, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 49-50
Talent Attraction, Engagement & Retention, Our Performance
GRI 404 404-1 Average hours of training per year per employee
2015 2016 2017 2018
By Gender Male 6.97 19.22 35.63 37.04
Female 4.53 19.27 33.48 35.67
By Employee Category Executive Management 6.83 12.17 35.22 51.84
Non-Executive Management 6.17 25.31 49.78 52.03
Other 6.49 18.33 32.77 34.21
GRI 404 404-3 Percentage of employees receiving regular performance and career development reviews
2015 2016 2017 2018
By Gender Male 100 100 100 100
Female 100 100 100 100
By Employee Category Executive Management 100 100 100 100
Non- Executive Management 100 100 100 100
Other 100 100 100 100
GRI Standard Disclosure Number Disclosure Title Page Number
Diversity & Equal Opportunity
GRI 103: Management
Approach 2016		 103-1 Explanation of the material topic and its Boundaries 40
Talent Attraction, Engagement & Retention, Why It Matters
GRI 103: Management
Approach 2016		 103-2 Management approach and its components 40–48
Talent Attraction, Engagement & Retention, Our Approach
GRI 103: Management
Approach 2016		 103-3 Evaluation of management approach 49–50
Talent Attraction, Engagement & Retention, Our Performance
GRI 405 405-1 Diversity of governance bodies and employees
By Gender 2015 2016 2017 2018 2018
Male 5 4 3 4 5
Female 4 5 5 4 6
By Age Group Under 30 0 0 0 0 0
30–50 0 0 0 0 0
Over 50 100 100 100 100 100
2015–2018 data as disclosed in our Proxy Statements; 2019 data as of July 25, 2019.
Local Communities
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 26
Local Communities, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 26–29
Local Communities, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 27, 29

Local Communities, AmerICANs in Action! Month of Service Volunteer Hours

Local Communities, Foundation Matched Funds for Employees
GRI 413 413-1 Operations with local community engagement, impact assessments, and development programs 26
Local Communities, Our Approach
GRI 413 413-2 Operations with significant actual and potential negative impacts on local communities 26
Local Communities, Our Approach
GRI Standard Disclosure Number Disclosure Title Page Number
Public Policy
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 21
Policy Influence, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 21-24
Policy Influence, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 24
Policy Influence, Our Performance
GRI 415 415-1 Political Contributions 24
Policy Influence, Our Performance
Customer Experience
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 53
Customer Experience, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 53-56
Customer Experience, Our Approach
GRI 103: Management Approach 2016 103-3 Evaluation of management approach 57
Customer Experience, Our Performance
Metric Customer satisfaction survey rating 57
Customer Experience, Key Metrics
Water Affordability & Access
GRI 103: Management Approach 2016 103-1 Explanation of the material topic and its Boundaries 58
Water Affordability & Access, Why It Matters
GRI 103: Management Approach 2016 103-2 Management approach and its components 58-59
Water Affordability & Access, Our Approach
GRI Standard Disclosure Number Disclosure Title Page Number
GRI 103: Management
Approach 2016		 103-3 Evaluation of management approach 59
Water Affordability & Access, Our Performance
SASB IF-WU-240a.1 Average Retail Water Rate for Residential,
Commercial and Industrial Customers		 59
Water Affordability & Access, Our Performance
Typical combined monthly water and wastewater bill
for residential customers		 59
Water Affordability & Access, Our Performance
SASB IF-WU-240a.3 Number of Residential Customer Water
Disconnections for Non-Payment, Percentage
Reconnected Within 30 Days		 59
Water Affordability & Access, Our Performance
Water Quality & Emerging Contaminants
GRI 103: Management
Approach 2016		 103-1 Explanation of the material topic and its Boundaries 60
Water Quality & Emerging Contaminants, Why It Matters
GRI 103: Management
Approach 2016		 103-2 Management approach and its components 60–67
Water Quality & Emerging Contaminants, Our Approach
GRI 103: Management
Approach 2016		 103-3 Evaluation of management approach 67
Water Quality & Emerging Contaminants, Our Performance
Metric American Water systems with drinking water NOVs 67
Water Quality & Emerging Contaminants, Our Performance
SASB IF-WU-250a.2 Discussion of strategies to manage drinking water
contaminants of emerging concern		 63
Water Quality & Emerging Contaminants, Drinking Water
SASB IF-WU-140b.2 Discussion of strategies to manage effluents of
emerging concern		 66–67
Water Quality & Emerging Contaminants, Source Water & Effluents

SASB Index

SASB Code Accounting Metric Page Number
Distribution Network Efficiency
IF-WU-140a.1 Water Main Replacement Rate
Accounting Metric 2015 2016 2017 2018 2019 (Est.)
Water Main Replacement Rate (Percent) 0.82 0.77 0.6 0.59 0.82
Water Main Replacement Rate (Years) 122 130 167 169 122
IF-WU-140a.2 Volume of non-revenue real water losses 90
Water Use & Efficiency, Our Performance
Effluent Quality Management
IF-WU-140b.2 Discussion of strategies to manage effluents of emerging concern 66–67
Water Quality & Emerging Contaminants, Source Water & Effluents
Water Affordability & Access
IF-WU-240a.1 Average retail water rate for (1) residential, (2) commercial and (3) industrial customers 59
Water Affordability & Access, Our Performance
IF-WU-240a.3 Number of residential customer water disconnections for non-payment, percentage reconnected within 30 days 59
Drinking Water Quality
IF-WU-250a.2 Discussion of strategies to manage drinking water contaminants of emerging concern 63
Water Quality & Emerging Contaminants, Drinking Water
End-Use Efficiency
IF-WU-420a.1 Percentage of water utility revenues from rate structures that are designed to promote conservation and revenue resilience 90
Water Use & Efficiency, Revenues from Rate Structures Promoting Conservation
IF-WU-420a.2 Customer water savings from efficiency measures, by market 89
Water Use & Efficiency, Residential Customer Water Savings
Network Resiliency & Impacts of Climate Change
IF-WU-450a.1 Wastewater treatment capacity located in 100-year flood zones 77
Climate Variability, Our Performance
IF-WU-450a.3 Number of unplanned service disruptions
Accounting Metric 2015 2016 2017 2018
Number of Unplanned Service Disruptions (Main Breaks per Mile) 0.29 0.27 0.26 0.27

EEI Disclosures

Reference Number Metric Name Page Number
Human Resources
7.1 Total Number of Employees 41
Doing Good for Our Workforce, Gender Representation of Employees
7.2 Total Number on Board of Directors/Trustees 13
Corporate Governance & Business Ethics, Board Diversity
7.3 Total Number on Board of Directors/Trustees 13
Corporate Governance & Business Ethics, Board Diversity
7.5.1 Recordable Incident Rate 39
2015 2016 2017 2018
Employees # Rate # Rate # Rate # Rate
Recordable Work-Related Injuries
(Including Fatalities): Employees		 190 3.17 1.51 2.45 109 1.82 106 1.63
Non-Employee Workers # Rate # Rate # Rate # Rate
Recordable Work-Related Injuries
(Including Fatalities): Non-Employee Workers		 25 0.62
7.5.3 Days, Away, Restricted and Transfer (DART) Rate 39
2015 2016 2017 2018
Days Away, Restricted and Transfer (DART) Rate 2.19 1.85 1.39 1.13
7.5.4 Work Related Fatalities 39
2015 2016 2017 2018
Employees # Rate # Rate # Rate # Rate
Employees Fatalities 0 0 0 0 0 0 0 0
Non-Employee Workers # Rate # Rate # Rate # Rate
Non-Employee Workers Fatalities 0 0 0 0 0 0 0 0
Fresh Water Resources
8.2 Water Withdrawals: Non-consumptive (Billions of Liters/Net MWh) 82
Unit 2016 2017 2018
Total Water Withdrawal from All Areas Megaliters 1,653,530 1,643,519 1,660,574
Kgal 436,816,530 434,172,026 438,677,434
Surface Water Megaliters 1,108,594 1,095,894 1,110,274
Kgal 292,859,620 289,504,774 293,303,420
Groundwater Megaliters 433,422 437,412 438,088
Kgal 114,497,925 115,552,048 115,730,539
Seawater Megaliters
Produced Water Megaliters
Third-Party Water Megaliters 111,515 110,213 112,213
Kgal 29,459,032 29,115,204 29,643,476
Fresh Water Resources
1.54 Owned Nameplate Generation Capacity at end of year (MW): Solar 95
Energy & Emissions, Renewables
2.54 Net Generation for the year (MW): Solar 95
Energy & Emissions, Renewables