As the nation’s largest water and wastewater utility provider, American Water is proud to provide water and wastewater services to more than 14 million people with regulatory operations in 14 states and on 18 military installations. Delivering a reliable supply of safe and affordable water service to our customers and treating their wastewater is fundamental to our business. We are committed to limiting our impact on the environment and supporting the sustainability of a key renewable resource to strengthen the communities we serve.

Environmental Goals

Water Use & Efficiency

By 2035, meet customer needs while saving 15% in water delivered per customer compared to a 2015 baseline.1

1Baseline is the 2014/2015 average delivery per customer. New York American Water was excluded from baseline and tracking anticipating divestiture.

Water Supply Resilience

By 2030, increase water system resiliency to respond to more extreme events by increasing Utility Resilience Index (URI) weighted average by 10% from 2020 baseline.

Greenhouse Gas Emissions

Medium- and Long-term Science-Based Goals Aligned with the Paris Agreement

Short-term: Reduce absolute scope 1 and scope 2 greenhouse gas emissions by more than 40% by 2025 from a 2007 baseline.

Medium-term: Reduce absolute scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.

Long-term: Achieve net zero absolute scope 1 and 2 emissions by 2050.