Water Quality
Performance in Drinking Water Program Compliance is part of our Annual Performance Plan, which provides for at-risk cash compensation to be paid to American Water employees upon the achievement of stated short-term annual business objectives.
Our Performance in Drinking Water Program Compliance is measured by tracking the overall number of drinking water notices of violation, or NOVs, received by the Company. Drinking Water Quality is measured by counting the overall number of drinking water NOVs for maximum contaminant level exceedances received by the Company in accordance with internally established procedures. Both metrics may exclude NOVs related to newly acquired systems and associated with third-party violations, among others.
Water Use & Efficiency
By 2035, meet customer needs while saving 15% in water delivered per customer compared to a 2015 baseline.1
1Baseline is the 2014/2015 average delivery per customer. New York American Water was excluded from baseline and tracking anticipating divestiture.
Water Supply Resilience
By 2030, increase water system resiliency to respond to more extreme events by increasing Utility Resilience Index (URI) weighted average by 10% from 2020 baseline.
Greenhouse Gas Emissions
Medium- and Long-term Science-Based Goals Aligned with the Paris Agreement
Short-term: Reduce absolute scope 1 and scope 2 greenhouse gas emissions by more than 40% by 2025 from a 2007 baseline.
Medium-term: Reduce absolute scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
Long-term: Achieve net zero absolute scope 1 and 2 emissions by 2050.