Our more than 7,000 employees are our most valuable assets. It is because of our employees and contractors that we continue to provide safe, clean and affordable service to our customers.

Water Drop

"It is vital that we continue to embrace and promote an inclusive and diverse culture that allows everyone to constructively challenge ideas and raise concerns. In doing so, we will continue to attract and retain the most qualified talent. We feel that our workforce should reflect the diverse communities we serve. Our diversity is our strength, and we continue to prioritize fostering an inclusive and diverse company culture where all employees are encouraged to be their whole and true selves."

> 100K

In 2020, the company dedicated in excess of 100,000 hours in annual employee safety training.


Through December 2020, we have further reduced our recordable injury rate to 0.99, approximately 81% better than industry average.


In 2021, our goal is to achieve a diverse supplier and small business spend of 27.6%

25 HRS

We require every employee, including our union-represented employees, to receive a minimum of 25 hours of training each year.

Illinois American Water Celebrates
Multiple Safety Milestones

The safety excellence demonstrated is the result of an
enduring, dedicated focus on worker health and safety.

Employee Safety Performance

Hiring & Promoting Diverse Candidates