We know that supporting an ESG agenda is critical to the long-term success of our company.

That is why our leadership in ESG is so meaningful. When we reduce safety incidents, sustain and modernize our infrastructure, provide an excellent customer experience and strive to make American Water a place where everyone’s differences are celebrated, we are living our ESG philosophy.

Water Drop

"ESG is a powerful approach for us to assess our performance. When we focus on long term sustainability, our communities thrive, our customer base grows and customer experience and customer satisfaction continues to improve. When we invest in our infrastructure and increase water efficiency through leak detection and efficient water use, we pump less water, reduce our energy costs and greenhouse gas emissions (GHG) and provide a greater return for our investors."


Annual Code of Ethics training provided for 100% of employees


Overall Diverse Employee Base