The information below and in subsequent sections was published prior to Walter Lynch assuming the role of president and CEO of American Water on April 1, 2020

Doing Well By Doing Good

At American Water, we know that “how” a company operates is just as important as “what” a company does.

This report constitutes our fifth biennial Sustainability Report, covering our sustainability performance for calendar years 2017 and 2018. We prepared this report in accordance with the GRI Standards: Core option. In this report, we also disclose several standards from the Sustainability Accounting Standards Board (SASB) and Edison Electric Institute (EEI).

Water Drop

"For some, ESG is a recent development. For American Water, it is an affirmation of the values we have upheld for decades. ESG is much broader than just three words. It includes environmental leadership and sustainability; operational excellence; employee engagement, safety and equality; active community engagement, civic and charitable involvement; and transparency and good governance—all are foundational to our corporate strategy."

100%

Annual Code of Ethics training provided for 100% of employees

12

American Water has low income programs in 12 states

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strategies
core values
expertise and skills