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Environment, Social & Governance (ESG)

Doing well by
doing good

ESG is much broader than just three words. It includes environmental leadership and sustainability; operational excellence; employee engagement, safety and equality; active community engagement, civic and charitable involvement; and transparency and good governance—all are foundational to our corporate strategy.
Parallax Background Image

Performance Highlights

Clean Air
Clean Air

Reduced GHG Emissions

31%

toward 2025 goal of 40%

Diversity
Diversity

52%

Minority, Female, Veteran or

Disabled Candidate

Safety
Safety

50%

Reduction in Workplace Injuries

Since 2013

Equality
Equality

54.5%

Of American Water's Board are Women

Our Rating
Our Rating

Highest Ranked Utility on Barron's

2019

100 Most Sustainable Companies

Pipe Renewal
Pipe Renewal

Average Pipe Renewal Rate 150Yr Cycle:

25% Better

Than Industry Average

Investments
Investments

$8-8.6B

In Capital

Investments 2019-2023

Goals
Goals

Goal:

20x Better

Than Industry Average Water Quality

Clean Air
Clean Air

Reduced GHG Emissions

31%

toward 2025 goal of 40%

Diversity
Diversity

52%

Minority, Female, Veteran or

Disabled Candidate

Safety
Safety

50%

Reduction in Workplace Injuries

Since 2013

Equality
Equality

54.5%

Of American Water's Board are Women

Our Rating
Our Rating

Highest Ranked Utility on Barron's

2019

100 Most Sustainable Companies

Pipe Renewal
Pipe Renewal

Average Pipe Renewal Rate 150Yr Cycle:

25% Better

Than Industry Average

Investments
Investments

$8-8.6B

In Capital

Investments 2019-2023

Goals
Goals

Goal:

20x Better

Than Industry Average Water Quality

Our Strategy

Our purpose and values drive our company strategy.

Our Values

Our core values help explain who we are as a company and what we represent to our stakeholders.

Water Access & Affordability

American Water has low income 
programs in 12 states

3.3 Billion gallons of
water saved annually

through efficiency measures to
preserve the world's most
precious resource

Annual Code of Ethics training provided for 100% of employees

Awards
and Recognition

Military Spouse
DEI
Vets
GEI

"Clean, safe, reliable and affordable. The service we provide does not simply make life more comfortable or more enjoyable; it makes LIFE POSSIBLE. Without water, we could not survive. With it, we can improve lives and communities. Water helps to nourish and refresh us, grow our food, keep us clean and healthy and protect our homes from fire. The one thing we can never do is take water for granted."

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